Showroom Hours: M-F 8:00 AM ET to 5:00 PM ET

Terms & Conditions


All references herein to "Dubick Fixture", "Dubick", "we", "us", and "our" refer to Dubick Fixture & Supply, Inc. The terms "customer", "user", "you", "your" and "yours" refer to the user/customer utilizing our website to order services or merchandise ("Product") or to browse our website.

The following terms and conditions apply to the use of and purchases from Dubick Fixture's website at These terms may not apply to purchases made at Dubick Fixture's on-site location or in any other manner not utilizing the website.

By using the Dubick Fixture website, you agree to be bound by its terms of use explained below, legal notices, privacy policy, and all disclaimers and terms and conditions that appear elsewhere on the Dubick Fixture website.

We reserve the right to make changes to the Dubick fixture website, Policies and Terms and Conditions at any time. Each time you use the Dubick Fixture website, you should visit and review the then current Policies and Terms and Conditions that apply to your transactions and use of this site. If you are dissatisfied with the Dubick Fixture website, its content or Policies and Terms and Conditions, you agree that your sole and exclusive remedy is to discontinue using the Dubick Fixture website.

Disclaimers and Limitations of Liability:
Our website and contents are provided on an "as is" and "as available" basis and make no warranty or representation regarding any Product, either express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement, which are hereby expressly disclaimed, unless otherwise stated herein. No oral advice or written information given by Dubick Fixture or its Representatives shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you. Under no circumstances shall Dubick Fixture or its Representatives be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Dubick Fixture website, including but not limited to reliance by you on any information obtained from the Dubick Fixture website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Dubick Fixture has been advised of or should have knowledge of the possibility of such damages. You hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through the Dubick Fixture website. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Online sales are intended for, and limited domestic sales only. We reserve the right to limit the number of products sold, including the right to prohibit sales to re-sellers. We disclaim all responsibility for the accuracy of any map or direction presented on our website. We will not ship to foreign locations. Warranties for products that are exported will be null and void.

Website Errors:
Dubick Fixture makes every effort to ensure that the information on is up to date, and as accurate and complete as possible. Despite our efforts, there may be instances when information about a product contains inaccurate or incomplete data, including data about the product’s price or availability. Dubick Fixture makes no guarantee or warranty that the information on our website is error free, current or complete. Errors will be corrected where discovered, and we reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the submission of an order, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the method of original payment. If you are not fully satisfied with your purchase, you may return it in accordance with our Return Policy.

Pricing Policies:
Online prices, offers and selection may vary from our retail stores and are subject to change without notice. In the event in which an item has had a substantial price increase, we will attempt to contact you via email or phone to request your approval of the additional charges. We reserve the right to cancel any order you place with us without giving any reason.

Sales Tax Policy:
Dubick Fixture currently collects and remits sales tax in the states as required by law. If you claim tax-exempt status, please contact Customer Service or visit our retail store for information on obtaining the proper State of Ohio tax exemption form. This form must be in our possession, signed and properly filled by an authorized representative of your business, before taxes will be removed from any order.

Click here to download the Tax Exemption form. Once we receive the form and you are approved you will receive Tax Exempt.
Please send the form to Fax: 1-216-431-4431 or Email:

Current pending federal and state legislation governing the taxing of goods sold over the internet may change how our Sales Tax Policy affects you. We will always make every effort to keep our policy updated as often as possible during this time.

Payment Policies:
We currently accept payments made with all major credit cards issued in the United States of America (Visa®, MasterCard®, American Express® and Discover®), Paypal®.

Generally, credit and debit cards are not charged until your order is shipped. However, all credit card payments are pre-authorized in the amount of your order with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information. For special order items, your credit card will be charged when your order is sent to the manufacturer for processing.

Orders in which the payment is made by Paypal®, will not be shipped until funds have cleared your financial institution. Product will not be held or reserved for you during this waiting period. Dubick Fixture will not be responsible for any direct, indirect, incidental, special or consequential damages and/or expenses resulting from delays caused by this waiting period.

Validating Your Order:
Information you provide to us when placing your order, such as billing/shipping address and phone number(s) will be used to verify your payment. Incorrect information will result in a delay in processing and may impact the final shipping date of your order. We will attempt to contact you using the email address and/or phone number you provided with the order to request additional information that we may require to verify your payment. Dubick Fixture will not be responsible for any direct, indirect, incidental, special or consequential damages and/or expenses resulting from this delay.

Orders in which sufficient information cannot be verified may be cancelled; however, we reserve the right to cancel any order you place with us without giving any reason. If we cancel your order, we will attempt to notify you using the e-mail address and/or phone number(s) you have given us with the order. Your credit or debit card will normally not be charged if we cancel an order, but we will process a refund if the charge has been made against your card.

Order Acceptance and Limitations:
Online orders are received the next business day after they are placed, and take 1 to 2 days for processing before shipment. Although we try to ship express orders out the day we receive them, we will not guarantee the actual ship date. Please plan accordingly if you require express shipping, or contact Customer Service for assistance.

Your receipt of an order confirmation, whether electronic or other form, does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order and/or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address and/or phone number(s) you provided when you placed the order. Dubick Fixture reserves the right to limit or prohibit sales to resellers.

Termination of Use:
Dubick Fixture may, in its sole discretion, terminate your account or your use of the Dubick Fixture website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Dubick Fixture reserves the right to change, suspend, or discontinue any or all aspects of the Dubick Fixture website at any time without prior notice.

Proprietary Rights:
The Dubick Fixture logos and trademarks, as well as other marks, trade names, trademarks and logos on the site are the properties of their respective owners. You may not use, reproduce, copy or manipulate such logos in any manner without the express written consent of the trademark owner.

All content on the Dubick Fixture website, including text, data, information, images, photographs, graphics, charts, video, illustrations, sound, and software (collectively referred to as "Content") is protected by copyright, trademark, or other proprietary rights or licenses. All Content is copyrighted as a collective work under the U.S. and international copyright laws, and Dubick Fixture owns, to the fullest extent allowed by such law, the copyright in the selection, arrangement, coordination, and enhancement of the Content.

Users of this website may use the content on this site as a shopping resource. Except as expressly authorized or licensed, you may not copy, modify, remove, add to, publish, transmit, link to graphics, use for display or performance, participate in the transfer, sale, lease, or rental of, create derivative works from, or in any way exploit any of the content, in whole or in part.